Medical Clinic Office Manager

Job Summary

The Medical Clinic Office Manager oversees the daily administrative and operational functions of the clinic to ensure efficient workflows, high-quality patient service, and compliance with healthcare regulations. This role manages staff, coordinates clinic operations, and supports providers in delivering exceptional patient care.

Reports To:

Director, Outpatient Services

Salary Range: $53,800 - $89,750 (salary range is intentionally broad as pay will be determined based on qualifications, experience and eligibility for bonuses)

Essential Job Functions

• Manage day-to-day clinic operations, including scheduling, staffing, and patient flow
• Supervise administrative and clinical support staff, including hiring, training, and performance management
• Assist with billing, coding, insurance verification, and revenue cycle processes
• Ensure compliance with HIPAA, OSHA, and other healthcare regulations
• Develop and implement office policies, procedures, and workflow improvements
• Monitor clinic budgets, expenses, and operational performance metrics
• Serve as a point of contact for patient concerns, resolving issues professionally and efficiently
• Coordinate with providers to support clinical operations and patient care delivery

Additional Duties

• Manage vendor relationships, contracts, and medical office supplies
• Prepare reports for leadership on clinic performance and staffing
• Support quality improvement and patient satisfaction initiatives
• Assist with accreditation, audits, and inspections
• Participate in leadership meetings and organizational planning
• Perform other duties as assigned

Minimum Requirements Education

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in healthcare administration, business administration, or a related field preferred

Experience

• 3–5 years of experience in a medical office or healthcare setting
• Prior supervisory or management experience required
• Experience with EHR systems, medical billing, and insurance processes preferred

Physical Requirements

• Ability to sit or stand for extended periods
• Ability to use computers, phones, and standard office equipment
• Occasional lifting of up to 25 pounds
• Ability to multitask and work in a fast-paced clinical environment

Working Conditions/Environmental Exposures

Environmental hazards such as chemicals, solvents, needles, needle containers, sharps, blood, body fluids, various infectious/communicable diseases, infectious medical waste, radiation, and/or radioactive materials and/or radioactive waste, proximity to moving mechanical parts. Protective clothing/equipment may be necessary.

ASH IMMUNIZATIONS AND VACCINATIONS REQUIREMENTS – Aligns with CDC’s Advisory Committee on Immunization Practices (ACIP) for Healthcare Personnel

• Hepatitis B
  - Lab evidence of immunity (titer) to Hepatitis B or three doses Hep B vaccine at appropriate intervals
• Influenza- documentation of current seasonal flu vaccine (mandatory from November 1st through March 31st each year)
• Measles, Mumps, and Rubella - Lab evidence of immunity (titer) to Measles, Mumps, and Rubella or 2 doses of MMR Vaccination
• Varicella (chickenpox) - Lab evidence of immunity (titer) to Varicella or 2 doses of Varicella Vaccine
• Tetanus, diphtheria, pertussis (Tdap) - documented proof of immunization
• Tuberculosis Screening
  -Documentation of a two-step TB skin test within the past year OR lab verification of a negative TB Gold or T-Spot tuberculin test within the past 6 months

* VACCINE RECORDS OR EVIDENCE OF IMMUNITY ARE REQUIRED PRIOR TO 1ST DAY OF SCHEDULED WORK

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