Medical Assistant Supervisor - Columbine Family Practice

OnPoint Medical Group is searching for an outstanding Medical Assistant Supervisor to join our team at Columbine Family Practice! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

The back office Medical Assistant Supervisor is required to perform all duties of the Medical Assistant and functions as the direct manager to the Medical Assistant staff. Also, the supervisor acts as a liaison between management and staff. The Medical Assistant Supervisor assists with patient care and providing first level counseling to staff. This position typically works Monday through Friday 8-5p but varying hours during the week and Saturdays may be needed to meet business needs.

• Responsible for supervising all Medical Assistant staff.
• Creating and maintaining scheduling for Medical Assistant staff.
• Responsible for hiring staff to fill staff needs by scheduling and conducting interviews.
• Demonstrates competency and professional responsibility in the medical assistant role
• Administers progressive discipline in coordination with the Practice Manager
• Conduct performance evaluations for the Medical Assistants
• Acts based on constructive performance evaluations through staff development and keeps Practice Manager apprised of personnel issues
• Coaching Medical Assistant staff on personal performance and creating actions plan if necessary in conjunction with the Practice Manager.
• Maintains confidentiality when interacting with patients, families, personnel and the public
• Responsible for onboarding education and annual education of Medical Assistants
• Demonstrates positive public relations image with team, peers, patients and visitors by presenting a positive, helpful attitude
• Responsible for following up on inaccuracies made by the medical assistant in the electronic medical record
• Maintains a neat, clean and functional work station
• Has working knowledge and location of policy and Procedure manuals.
• Plans and conducts team meetings as required
• Completes required certifications; becomes proficient in clinic systems and procedures, and maintains knowledge in all policies, practices and procedures.
• Maintains certifications per state guidelines
• Must demonstrate knowledge of the rationale of appropriate patient care and evaluate current staff on knowledge appropriate patient care.
• Follows all OSHA and CLIA standards, policies and procedures
• Follows all HIPAA standards, policies and procedures
• Performs duties to achieve or exceed established service standards.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be a graduate of an accredited Medical Assistant (MA)
• Maintain certifications per state guidelines
• Nationally recognized as a Certified Medical Assistant (CMA) strongly preferred
• Strong computer skills required. EMR experience preferred
• 3+ years of MA experience required
• At least 1 years…