Director of Revenue Cycle Management; S0371

Director of Revenue Cycle Management - Full-time – Durango, COHybrid/Remote opportunities available for residents of Colorado, New Mexico and Utah

Position Summary:

The Director of Revenue Cycle Management is a seasoned, mission-driven leader responsible for the strategy, performance, and continuous improvement of the full revenue cycle for a nonprofit integrated health organization. The role oversees revenue processes across coordinated primary care, behavioral health, dental, and pharmacy, from patient access and charge capture through billing, collections, denial management, and payment reconciliation. Working closely with executive, clinical, operational, compliance, information technology, and external vendors, the director strengthens financial sustainability while advancing access, health equity, regulatory compliance, and a respectful patient financial experience.

Scope includes:
Organization-wide oversight of patient access, eligibility and enrollment support, authorizations, coding and charge integrity, claims, accounts receivable, denials and appeals, cash posting, refunds, vendor performance, patient financial services, and coordination across integrated clinical service lines. The role supports a diverse payer mix that includes Medicaid, Medicare, commercial insurance, self-pay, sliding-fee programs, grants, and other public and community funding sources.

Qualifications:

Required:

Bachelor’s degree in business, finance, healthcare administration, health information management, or a related field, or an equivalent combination of education and directly relevant experience.

Ten or more years of progressive revenue cycle experience, including significant leadership responsibility across multiple revenue cycle functions and service lines.

Preferred:

Experience with Next Gen electronic health record and practice management software.

Professional certification such as CRCR, CHFP, FHFMA, or another relevant revenue cycle, coding, compliance, or health information credential.

Experience in a nonprofit community clinic, federally supported safety-net setting, multi-site ambulatory organization, or integrated primary care and behavioral health environment.

Experience with integrated electronic health records, patient accounting, claims, clearinghouse, eligibility, patient engagement, and revenue cycle analytics platforms.

Knowledge of value-based care, managed care contracting, alternative payment models, risk arrangements, and quality-linked reimbursement.

Familiarity with sliding-fee programs, financial assistance, grant-funded services, enrollment support, and reimbursement considerations affecting underserved populations.

Salary:

Starting pay is $ - $ annualized which considers preferred experience and preferred education described above.

Full-Time Benefits:

Medical (HDHP or PPO)
Health Savings Account Dental Flexible  Spending Account Vision Dependent  Care Account Life Insurance Short Term Disability Pet Insurance Long Term Disability
401k offering up to 4% match

College Invest plans

Annual Wellness Benefits Professional development benefits(3) weeks of All Paid Leave (APL) for first 2 years with full-time employment.

Personal Days(9) Company Paid Holidays Loan Repayment Programs

Duties and Responsibilities:

Develop and execute a multi-year revenue cycle strategy aligned with the organization’s mission, strategic plan, service model, access goals, payer environment, and financial sustainability objectives.

Lead end-to-end revenue cycle operations across integrated service lines and establish clear accountability for quality, productivity, service, compliance, and financial outcomes.

Improve net revenue, cash flow, clean claim rates, accounts receivable aging, denial rates, collection yield, and…