Guest Services Associate - Part Time - Club Wyndham Durango Resort

Guest Services Associate - Part Time - Club Wyndham Durango Resort at Travel + Leisure Co.

Join to apply for this Guest Services Associate role. The anticipated Final date to receive applications is December 31, 2025.

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

• Bring smiles by providing warm welcomes to guests from around the world.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions strictly following established procedures.
• Balance cash receipts and perform bucket checks.
• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns quickly and completely.
• Promote teamwork and quality service through daily communications and coordination with other departments.

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in English.
• Problem solving ability with minimum supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Attention to detail and strong organizing skills.
• Basic computer and office skills.
• Hotel hospitality front office system knowledge is a plus.
• High school diploma or equivalent.
• One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment.

Starting at $18.00 per hour. The actual hourly rate will be set based on a variety of factors including experience, education, skills, training, and work location.

• Discounted Hotel & Resort Stays
• Employee Stock Purchase Program
• Tuition Reimbursement
• 401K Retirement Savings with Company Match
• Medical, Dental, Vision
• Flexible Spending Accounts
• Life and Accident Coverage
• Disability
• Paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Volunteer paid time to volunteer at an approved organization
• Legal and identity theft protection
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program

To apply for this role, click “apply now” below or visit c to review and apply for vacant positions.

We are an equal‑opportunity employer. All applications will be considered without attention to membership in any protected class. If you require reasonable accommodation during the application or recruiting process, email , including the title and location of the position.