Assistant Director, Event​/Conference Services

The Assistant Director of Event & Conference Services provides leadership and strategic oversight for all event and conferenceoperations at Fort Lewis College. Serving as the institution’s leadevent planner, this position plays a pivotal role in coordinating high-impact, inclusive, and memorable events that support the College’s mission and strengthen campus and community engagement.

Reporting to the Director of the Student Union, the Assistant Director oversees the planning, implementation, and evaluation ofcollege-wide events—including Commencement—and manages the coordination of internal and external events and conferences. This individual ensures the delivery of exceptional service, operational excellence, and a welcoming environment for all event participants.

This position must be creative and solution-based, oriented professional, skilled in building partnerships, leading teams, and managing complex projects in a fast-paced, collaborative environment.

• Develop and implement long-term goals and strategies for campus events and conference operations aligned with institutionalpriorities and strategic plan
• Leads collaboration with departments across campus and community partners to enhance campus event services and reputation
• Exercises independent judgment and decision-making in planning and executing complex events with high visibility and institutional impact and serve as the primary planner and coordinator for institutional events, including Commencement and other major campus programs (A few examples are: Homecoming week, Faculty and Staff Welcome, Move-In, Town Halls, Day of Healing)
• Serve as a key advisor on event-related policy, strategic partnerships, and revenue generation opportunities
• Develop and implement a sustainable summer conference strategy that balances internal and external use of campus facilities
• Lead cross-functional teams to advance institutional initiatives that strengthen community engagement and student belonging.
• Supervise and mentor one (1) full-time Event & Conference Coordinator, promoting a culture of professional growth,accountability, and service excellence
• Oversee scheduling systems and ensure accurate coordination ofspace utilization across campus
• Collect, analyze, and report on event and conference data toinform strategic decisions and continuous improvement
• Collaborate with Marketing & Communications to enhance visibility and branding for key institutional events
• Develop and maintain 25
  
  Live (campus scheduling software) andIRIS (summer conference software)
• Monitor and report program outcomes for events and summerconferences and make data-driven recommendations about departmentgrowth and improvement
• Develops, implements, and maintains event policies, procedures,and standards that ensure compliance with College, state, and federal regulations
• Makes recommendations on resource allocation, staffing, and operational priorities
• Oversees contracts, billing, and financial reconciliationrelated to external events and conferences
• Identifies opportunities for revenue generation and cost recovery through strategic use of campus facilities
• Ensures all event operations meet risk management, safety, and accessibility standards
• Assist the strategic planning committee with data and metricsto identify, track, and improve goals related to the strategic plan
• Prepares annual reports and assessments for leadership review,identifying trends, challenges, and opportunities
• Utilizes creative problem-solving to deliver high-quality experiences within budgetary and resource constraints
• Demonstrate exceptional communication and customer service skills when engaging with our diverse community of students,faculty, staff, and guests.
• Exhibit a…