Retail Sales Associate DURANGO | S Camino Del Rio. Avg

Retail Sales Associate DURANGO | S Camino Del Rio. Avg all in $30

Arch Telecom – Join to apply for the Retail Sales Associate role at Arch Telecom.

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we’ve been providing superior service and quality wireless products featuring the latest technology.

• Help customers finish their shopping journey, whether online, through Customer Care or in-store.
• Explore personal needs and provide hands‑on demonstrations of the latest technology.
• Side‑by‑side selling to find personalized solutions beyond the basic device and service plan, including accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and shared expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient with digital tools to enhance interactions and onboarding.
• Complete in‑store experience training, new skills, processes, system knowledge, and reference resources.
• Build relationships with employees across channels, owning the customer experience, resolving issues, and identifying business leads.
• Develop strong peer relationships and provide first‑class customer experiences while having fun.

• Strong desire to learn and master customer advocacy skills and build meaningful connections.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work with peers and store leaders, sharing best practices and resolving customer issues.
• Effective balance of customer experience and performance goals.
• At least 6 months of customer service and/or sales experience (retail preferred).

• Employee Stock Ownership Program (ESOP).
• Competitive hourly pay.
• Uncapped commission earnings.
• Automatic raises at milestones.
• Career advancement opportunities.
• Culture of care & excellence.
• Health benefits for full‑time employees.
• Monthly sales incentive programs, contests, rewards, etc.

• At least 18 years old.
• High school diploma or GED.
• Ability to stand for long periods.
• Ability to lift up to 25 lbs.
• Reliable transportation.
  
  Full‑time (40 hrs) or part‑time (20+ hrs) availability.

Diversity & Inclusion is a foundational principle of Arch Telecom. We welcome everyone to our team.

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