Bakery/Asst Dept Leader
Listed on 2026-01-01
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Retail
Retail & Store Manager, Customer Service Rep
Join to apply for the BAKERY/ASST DEPT LEADER role at Kroger
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals for the department while upholding all quality assurance standards. Monitor all functions, duties and activities related to the Bakery department and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Promote trust and respect among associates with a positive attitude.
- Communicate company, department, and job specific information to associates.
- Establish department performance goals and empower associates to meet or exceed targets through teamwork.
- Develop adequate scheduling to manage customer volume.
- Train and develop associates on their job performance and participate in the performance appraisal process.
- Create an environment that makes customers feel welcome, important and appreciated by answering product questions, making suggestions and locating items.
- Inform customers of produce specials and offer product samples to help them discover new items.
- Review and inspect products for quality and freshness and take appropriate action.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions in partnership with store management.
- Inform and educate department associates about current, upcoming and special in-store promotions.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Implement the period promotional plan for the department.
- Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, train associates on inventory/stocking and Computer Assisted Ordering (CAO).
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept up to date.
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, and reporting repairs needed or accidents.
- Report all safety risks or illegal activity, including robbery, theft or fraud.
- Adhere to all local, state and federal laws and company guidelines.
- Ability to work cooperatively in a high‑paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
- MINIMUM:
- Excellent oral and written communication skills.
- Basic math skills (counting, addition, subtraction).
- Ability to handle stressful situations.
- Current food handlers permit upon employment.
- DESIRED:
- High School Diploma or GED.
- Any management experience.
- Any bakery or retail experience.
- Second language (speaking, reading and/or writing).
- A wide range of healthcare coverage, including comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay.
- Access to free counseling through the Employee Assistance Program and confidential financial tools and coaching.
- Valuable associate discounts on food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
- Possibilities for growth through industry‑leading training programs and diverse career pathways.
Based in Colorado, City Market merged with The Kroger Company in 1983. We proudly serve customers in 34 stores throughout Colorado, Utah and Wyoming. As part of the Kroger family of companies, we bring diverse teams together with a passion for food and people, united by our purpose:
To Feed the Human Spirit.
- Entry level
- Full‑time
- Management and Manufacturing
- Retail
We look forward to getting to know you!
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