Key Holder

Join to apply for the Key Holder (Full Time) role at Boot Barn

Our Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision, and Values while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills, and strong point‑of‑sale proficiency. Key Holders partner with the leadership team to drive activity that exceeds store sales goals, help with team development, and assist with store operational procedures as assigned.

Boot Barn is a community‑first organization that thrives on collaboration, belonging, and innovation. We celebrate achievements together and support one another to make a positive impact on the world.

• Foster a service and selling culture; exceed overall expectations to build long‑standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add‑ons, and customer information capture rates.
• Be informed about current merchandise promotions and advertisements.
• Maintain company‑merchandising standards and assist in floor moves, display maintenance, merchandising, sales set‑up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company’s Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal, and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate a high level of quality work, attendance, and appearance.

• Entry level

• Full‑time

• Sales and Business Development

• Retail