Waterpark and Pool Operations Director Durant Casino

Job Purpose or Objective(s):

Develop and implement attraction and brand wide strategies that deliver products and services to exceed the needs and expectations of guests, in a safe, secure, and enjoyable environment. Operate indoor/outdoor pools and waterpark, to include guest experience, provide oversight of pool Food and Beverage operations, brand programs, operational budget, safety enhancement, and risk elimination. You will report to the Hotel General Manager.

Start Rate: $90,000.00 - $95,000.00 | Full - Time | Exempt Position

• You will oversee and work cohesively with the food and beverage pool operation including alcohol service to ensure compliance with all policies, standards, and procedures; exceed guest expectations, grow revenues, and maximize the financial performance of the department.
• Monitor the development of Choctaw business strategies.
• Manage staffing levels to compliment positive guest service and guest volume, meet operational and safety needs and financial goals.
• Ensure that all pool/waterpark team members have proper safety, first aid, incident reporting, and risk training.
• You will develop and monitor a financial accountability strategy for equipment and supplies.
• Monitor all pool and waterpark equipment to ensure it is operating with maximum efficiency and that a preventative maintenance plan is in place and up to date.
• Manage a sanitation, safety, and risk assessment program.
• Establish challenging, realistic, and obtainable goals to guide operations and performance. Set expectations for service, safety and sanitation and hold the department leaders and team accountable.
• Develop daily and operational budget for pool and waterpark amenities. Review financial reports and statements to determine how the department is performing against budget.
• Monitor the department’s actual and projected labor to ensure goals are met and opportunities are identified and addressed.
• You will develop means to increase efficiency, including estimating cost and benefit, exploring new business opportunities, labor staffing models.
• Perform other tasks as assigned.

• Current CPR and AED certification required.
• Current ABLE license required
• Ability to understand and operate pool equipment and have a working knowledge of pool chemicals and preferred levels.
• Lead, influence, and encourage others; advocate sound financial/business decision-making; lead by example.
• Encourage and build mutual trust, respect, and cooperation among team members.
• React calmly and quickly in an emergency.
• Work independently and communicate with groups or individuals both orally and in writing.
• 2 years of aquatic experience in a supervisory role required.