Administrative Assistant – Client-Facing

Our client is passionate about providing exceptional property management and sales services across the UK. With over 4,000 managed units and a growing reputation for quality and integrity, they’re proud of their dynamic, people-first culture. They’re currently embarking on an exciting project — transferring their terms of business and looking for an energetic and organized Administrative Assistant to help them make it happen.

This is not your average admin position! You’ll play a pivotal role in ensuring our clients’ smooth transition during this business transfer project. Your day will involve sending and tracking e-signature contracts, managing progress updates, and following up with clients via phone and email until all documents are signed.

You’ll be the friendly and professional voice, confident on the phone, organized behind the scenes, and driven to see tasks through to completion.

• Send e-signature contracts through Signable and manage their progress.

• Track contract status and update records in our CRM system (Reapit).

• Maintain a simple Google Sheets tracker of contract progress (basic data entry).

• Follow up with clients by phone and email to ensure contracts are returned.

• Communicate professionally and warmly with landlords and clients.

• Coordinate with the internal team to report on progress and highlight any issues.

• Support administrative tasks as needed during the project period.

You’re an enthusiastic, personable, and proactive administrator who loves bringing order to a busy workflow. You enjoy talking to people, solving problems, and getting results — all while keeping things organized and professional.

You’ll bring:

• Minimum 2 years’ administrative experience.

• A confident, friendly phone manner with excellent communication skills.

• A professional yet personable approach — able to follow up effectively without being pushy.

• Good attention to detail and reliability in managing multiple tasks.

• Basic familiarity with tools such as Google Sheets, CRM systems, and e-sign platforms.

• A “get stuck in” attitude — someone who can hit the ground running.

(Training will be provided on the CRM system Reapit.)

This is a temporary, project-based position focused on securing signed contracts from landlord clients. The duration depends on response rates but offers an excellent opportunity to work with a reputable and growing property company.
For the right candidate, there may be future opportunities to continue as a Virtual Assistant or in another ongoing role within our clients company.

• Be part of an energized, professional, and supportive team.

• Gain valuable experience in the UK property industry.

• Flexible remote setup with training and guidance provided.

Potential for career progression within a respected company.

(UK Hours – 9:00 to 17:00 GMT)