Quality Assurance Administrator

Our client, a well-established and respected apparel retailer, is looking for a highly organised and detail-oriented Quality Assurance Administrator to join their Quality Assurance team.

This role is ideal for an experienced administrator who enjoys working in a fast-paced environment and takes pride in maintaining accurate records, coordinating quality assurance processes, and providing exceptional administrative support.

• Maintain and update QA systems, trackers and databases, including Fit & Seal, audits, supplier information and RMS records.
• Coordinate and update Fit & Seal documentation, including seal numbers, dates, comments and supplier ratings.
• Schedule supplier audits, confirm bookings and capture audit outcomes.
• Track and manage the movement of all garment samples, ensuring accurate records of samples received, returned and dispatched.
• Capture Fit & Seal comments during review sessions and ensure garments are processed and sealed correctly.
• Prepare, print and distribute QA documentation, ensuring all approvals and sign-offs are obtained.
• Scan, save and maintain electronic and hard-copy records using established filing systems and naming conventions.
• Maintain QA reports, workbooks and documentation received from suppliers and internal stakeholders.
• Coordinate the packing and dispatch of samples to suppliers and maintain accurate shipment records.
• Ensure all quality assurance documentation is accurately filed and readily accessible.
• Provide general administrative support to the Quality Assurance department, including travel and fleet administration where required.

• Grade 12 (Matric).
• A relevant administrative qualification will be advantageous.
• Minimum of 1–2 years' administration experience, preferably within a manufacturing, retail, quality assurance or production environment.
• Intermediate Microsoft Excel skills and strong computer literacy.
• Experience working with databases or tracking systems would be beneficial.

• Exceptional attention to detail and accuracy.
• Strong organisational and administrative skills.
• Excellent planning and time management abilities.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• High level of integrity, accountability and professionalism.
• A proactive team player with a positive attitude.
• Ability to maintain confidentiality and exercise sound judgement.
• Self-motivated, organised and able to work effectively under pressure.