SATIC: Executive Assistant

PwC launched the South African Technology & Innovation Centre (SATIC), designed to innovate, build, and deploy solutions for our global clients across a range of technology and transformational needs.

The Executive Support Associate is responsible for providing remote administrative support to a combination of senior managers, directors, and partners within the territory at heightened ratios due to service offering compositions. The role ensures efficient management of tasks related to stakeholder engagement, diary management, documents, travel, and event coordination while continuously seeking feedback to enhance service delivery. Motivated and detail-oriented Associate with a solid grounding in Executive Support, committed to supporting team objectives and delivering consistent, high-quality outputs.

Brings a collaborative mindset, eagerness to learn, and a strong work ethic to every project.

• Minimum Qualification: Matric (or equivalent).
• Education: A bachelor’s degree focused on fields like Business Administration or similar

OR

• Diploma/ Certification: Diplomas in Office Management or Business Management.
• Certificates in business operations or executive secretarial studies.

• A minimum of 3-5 years of experience in executive support, administrative roles, or virtual assistance, with progressive responsibility.
• Prior experience working directly with senior executives.
• Experience handling organizational changes.
• Experience in identifying problems and implementing effective solutions in a fast-paced environment.

• Schedule ad hoc and weekly meetings with stakeholders.
• Join calls and meetings, taking and updating action items.
• Plan and prepare stakeholders for upcoming engagements.
• Act as a tech knowledge partner, assisting in new technology setup and Q&A support.

• Coordinate internal and external meetings, including booking meeting rooms and catering.
• Prepare pre-meeting documentation.
• Monitor attendance and acceptance; manage rescheduling and clashes.
• Time blocking and protecting schedules as required.

• Identify and clarify travel needs in coordination with stakeholders.
• Research travel options and manage bookings, including providing detailed itineraries and booking transfers.
• Manage visa and entry requirements.

• Support the creation of presentations and documents by using established templates and ensuring alignment with brand guidelines. Focus on formatting, accuracy, and consistency rather than content strategy or design leadership.
• Prepare meeting notes and agendas by capturing key points during calls and meetings. Ensure documents are clear, complete, and submitted for review where needed. Escalate sensitive or complex items to senior team members.
• Collaborate with offshore design teams by following instructions to request slide decks or visual materials. Ensure requests are clear and complete, and assist in reviewing final outputs for accuracy and formatting.

• Support the planning and coordination of events by assisting with logistics such as booking venues, arranging catering, and managing guest lists. Follow established processes and elevate any issues or uncertainties to senior team members.
• Assist in logistical planning by gathering quotes, confirming bookings, and tracking RSVPs. Ensure all arrangements align with provided budgets and timelines and flag any discrepancies or risks early.
• Coordinate with external stakeholders by sending invitations, confirming attendance, and providing event details. Maintain professionalism and ensure all communications are accurate and timely.

• Support client relationship research by gathering basic information from internal systems or public sources as directed. Ensure data is accurate and relevant and seek senior support for complex or unclear findings.
• Maintain client contact records in Salesforce by entering and updating data according to established guidelines. Ensure accuracy and completeness, and support campaign execution by…