Vendor Support Specialist

We're looking for a detail-oriented and process-driven Vendor Support Specialist to join our growing international team.

In this role, you'll be the driving force behind vendor onboarding, ensuring documentation is accurate, complete, and compliant before being submitted for final approval. If you love organisation, enjoy working with data and documents, and have a knack for keeping things moving, this could be the perfect opportunity for you.

• Manage the full vendor onboarding process from start to finish
• Request, collect, and review vendor documentation
• Follow up with vendors and subcontractors to obtain outstanding information
• Set up and maintain vendor records across internal systems
• Track onboarding progress and ensure no applications fall behind
• Review documentation for completeness and compliance with requirements
• Prepare onboarding packets for final review and approval
• Maintain accurate records, trackers, and compliance documentation
• Provide weekly reporting and support ongoing compliance initiatives

Minimum 2 years' experience in:

• Vendor Support
• Compliance Administration
• Document Administration
• Supplier/Vendor Onboarding
• Data Management or Administrative Support
• Strong attention to detail and accuracy
• Excellent organisational and follow-up skills
• Professional written and verbal communication skills
• Ability to work independently and follow established processes
• Strong Microsoft Office skills, particularly Excel, Outlook, Word, and Teams
• Comfortable working US business hours

• Net Suite experience
• Vendor onboarding or vendor compliance experience
• Certificate of Insurance (COI) experience
• Procurement, supplier management, or contractor administration experience
• Experience in construction, facilities management, insurance, or service-based industries
• BPO or international back-office support experience

• Competitive Salary
• Attendance bonus
• Performance-based Incentives
• Career progression and promotion opportunities
• Group Life Plan (Life Cover, Disability Benefit and Dread Disease and Funeral Cover)