Vehicle Claims Assessor & Cost Optimizer

Johannesburg HB South Africa
Cape Town
Durban HB South Africa

Full time

Lexis Nexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients;

businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

We're seeking a strategic and commercially minded Pricing Manager to join our Strategy team. This role plays a key part in shaping pricing as a driver of growth, customer value, and competitive advantage across the region. You'll collaborate closely with sales, product, finance, and customer success teams to design and implement pricing strategies that are locally relevant, data-informed, and aligned with global principles.

Strategic Pricing Leadership

• Position pricing as a strategic lever, not just an operational function.
• Act as a business partner to sales and product teams.

Market-Aligned Pricing Strategy

• Develop and adapt pricing strategies for regional markets.
• Create simple, value-based pricing models that resonate with clients.
• Customize packages and price lists by segment and country.

Commercial Policy & Governance

• Define discount frameworks and manage exceptions.
• Collaborate with Finance to ensure pricing supports profitability.

Campaigns & Offers

• Design and evaluate promotional campaigns and commercial offers.
• Use pricing initiatives to support product adoption and growth.

Customer Value Management

• Monitor customer lifecycle metrics such as churn and retention.
• Support upsell and cross-sell opportunities through pricing design.

Data & Analytics

• Build pricing dashboards and tools using platforms like Salesforce, Tableau, and Excel.
• Track KPIs and leverage automation and AI for insights.

Enablement & Communication

• Provide training, playbooks, and tools to support sales teams.
• Align pricing narratives with marketing for consistent messaging.

Competitive Intelligence

• Monitor market trends and competitor pricing.
• Share insights across global pricing communities.

• Quantitative degree (e.g., Engineering, Commerce, Business Science, Actuarial) preferred.
• Proven experience in pricing projects or strategy, particularly within SaaS and/or content pricing environments.
• Experience in pricing, strategy, finance, or commercial roles.
• Strong analytical and communication skills.
• Familiarity with data tools (e.g., Excel, Tableau, Salesforce) is a plus.
• Ability to work collaboratively across diverse teams and markets.

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and…