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Talent Pool - Operations Manager KZN Region

Job in Durban, 3611, South Africa
Listing for: Tsebo Solutions Group
Full Time position
Listed on 2026-10-23
Job specializations:
  • Business
    Operations Management
Job Description & How to Apply Below
Duties & Responsibilities
  • Overseeing daily cleaning operations and supervising site teams.
  • Ensuring compliance with hygiene, safety, and Tsebo quality standards
  • Managing staffing levels, recruitment, and training.
  • Monitoring performance and implementing corrective actions.
  • Conducting site audits and resolving service issues.
  • Managing budgets, stock, and equipment usage.
  • Promoting sustainable cleaning practices and reducing waste.
  • Driving innovation through new cleaning technologies and methods.
  • Building strong client relationships and responding to service needs.
  • Supporting Tsebo’s values through ethical leadership and operational excellence.
  • Managing and maintaining accurate time and attendance records.
  • Ensuring compliance with scheduling, rostering, and labour cost controls.
  • Using workforce management systems to monitor attendance trends and resolve discrepancies.
  • Ensure optimal management of labour to meet operational requirements.
Skills and Competencies
  • Strong knowledge of cleaning processes and hygiene standards.
  • Ability to interpret SLAs and conduct site audits.
  • Strong MS Office skills and experience with workforce systems.
  • Basic understanding of HR procedures and labour legislation.
  • Proficiency in MS Excel and operational reporting tools.
  • Excellent organisational and time management skills.
  • Willingness to travel and work flexible hours.
  • Experience:

    Proven strong experience in hospitality.
  • 5 years in cleaning operations, including team management.
Qualifications
  • Minimum Qualification:

    Matric / Grade 12.
  • Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
  • Must have a valid driver’s license and own reliable vehicle.
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