Passenger Agent — Ground Services

Position: Passenger Experience Agent — Ground Services
A leading airline company in Durban is seeking energetic ground staff to manage communications with passengers and perform various administrative duties. Ideal candidates should have excellent interpersonal skills and a strong customer service orientation. Responsibilities include welcoming passengers, checking in baggage, and supporting those with disabilities or traveling with children. This role involves multi-tasking to ensure all passengers feel comfortable and informed about their travel experience.
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