German Speakers
Listed on 2026-01-30
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, German Speaking
We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Umhlanga, Durban.
This is an excellent opportunity for German speakers who want to work in a professional, fast-paced environment while gaining experience on a global retail campaign.
Key ResponsibilitiesSupport German-speaking customers via phone, email, and live chat
Assist with retail-related inquiries including orders, deliveries, returns, and product information
Provide accurate, professional, and customer-focused service
Resolve customer issues and escalate complex cases when required
Accurately document all customer interactions in internal systems
Meet service quality, productivity, and customer satisfaction targets
Work closely with team leaders and colleagues to improve customer experience
Competitive salary package
Performance-based bonuses
Paid training and structured onboarding
Opportunity to work on an international retail project
Modern on-site office environment in Umhlanga, Durban
Clear career progression and long-term growth opportunities
Professional, inclusive, and multicultural work environment
If you are a German speaker looking to build an international career in customer support, apply now or send your CV to:pinar.akpulat
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