German Speakers

We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Umhlanga, Durban.

This is an excellent opportunity for German speakers who want to work in a professional, fast-paced environment while gaining experience on a global retail campaign.

• Support German-speaking customers via phone, email, and live chat

• Assist with retail-related inquiries including orders, deliveries, returns, and product information

• Provide accurate, professional, and customer-focused service

• Resolve customer issues and escalate complex cases when required

• Accurately document all customer interactions in internal systems

• Meet service quality, productivity, and customer satisfaction targets

  Work closely with team leaders and colleagues to improve customer experience

• Competitive salary package

• Performance-based bonuses

• Paid training and structured onboarding

• Opportunity to work on an international retail project

• Modern on-site office environment in Umhlanga, Durban

• Clear career progression and long-term growth opportunities

• Professional, inclusive, and multicultural work environment

If you are a German speaker looking to build an international career in customer support, apply now or send your CV to:pinar.akpulat