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National Customer Experience & Documentation Leader

Job in Durban, 4056, South Africa
Listing for: Pacific International Lines
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading global shipping company seeks a National Customer Service and Documentation Manager to establish and oversee a centralized customer service model. The role includes leading a national team, ensuring compliance with regulations, and enhancing operational efficiency. The ideal candidate will have a strong background in service functions within logistics and a proven ability to manage change effectively. This pivotal position is based in Durban, South Africa, and offers the opportunity to make a significant impact on the company’s service delivery.
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