Service Advisor, Administrator, Hillcrest

A well-established motor dealership in Hillcrest is seeking an experienced Service Advisor / Administrator to join their Service Department.

The successful candidate will provide excellent customer service while assisting with the day-to-day administration of the Service Department. Previous experience within a motor dealership environment is highly advantageous.

• Assist customers with service bookings and vehicle-related queries
• Liaise with customers regarding the progress of their vehicles
• Provide professional and friendly customer service
• Assist with Service Department administration
• Prepare and maintain relevant documentation
• Assist with job cards, bookings and general service administration
• Liaise with workshop staff regarding vehicle progress
• Ensure customer and vehicle information is accurately captured
• Handle telephone and email enquiries
• General administrative duties within the Service Department

• Previous Service Advisor and/or Service Administration experience
• Motor dealership experience highly advantageous
• Strong administrative and organisational skills
• Excellent communication and customer service skills
• Computer literate
• Professional telephone manner
• Ability to work in a busy dealership environment
• Attention to detail
• Stable employment history with contactable references
• Valid driver's licence advantageous

Basic Salary: R12 000 - R18 500 per month, negotiable depending on experience

• Incentives
• Medical Aid
• Pension

Hillcrest, Kwa Zulu-Natal