German Speaking Customer Service Representative

German‑Speaking Customer Service Representative

Umhlanga, South Africa (Remote)

Start Date:

30 April 2026

Salary: R20,000 – R25,000 per month + Benefits

24/7 Rotational Shifts

We are currently hiring German-speaking Customer Service Representatives to join an international customer support team based in Umhlanga. If you are customer‑focused, solution‑oriented, and fluent in German, this is an exciting opportunity to grow your career in a fast‑paced environment.

• Provide professional customer support via phone, email, or chat
• Assist with inquiries, orders, returns, and general account support
• Resolve customer issues efficiently while ensuring high service quality
• Accurately document interactions in internal systems
• Collaborate with internal teams to ensure seamless service delivery

• German language proficiency between B2 and C2 level (written & spoken)
• Good command of English for internal communication
• Matric / Grade 12 qualification (essential)
• Previous customer service or call centre experience is advantageous
• Strong communication and problem‑solving skills
• Comfortable working rotational shifts (including weekends if required)
• Basic computer literacy
• Ability to perform well in a fast‑paced environment

• Competitive salary + benefits
• Relocation support package
• Structured onboarding and training
• International work environment
• Career growth opportunities

If you are interested, feel free to apply or reach out directly for more details.