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Senior Travel Consultant

Job in Durban, 3611, South Africa
Listing for: Dixie Recruitment
Full Time position
Listed on 2026-09-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Job Description & How to Apply Below

Senior Travel Consultant - Luxury African Safaris (Inbound)A leading inbound travel company specialising in luxury African safari experiences is looking for an experienced Senior Travel Consultant to design and manage bespoke luxury itineraries to a range of African countries:
Botswana, Zimbabwe, Kenya, Namibia, Zambia
. This is an exciting opportunity for a detail-driven travel professional with a passion for delivering exceptional guest experiences.
Minimum Requirements

  • 3-5 years' experience in inbound luxury safari travel consulting
  • Proven experience selling Botswana and Zimbabwe safari destinations
  • Reliable transport
  • Able to work in-office for a minimum of three days per week
  • Strong understanding of the reservations process, including quoting, booking, invoicing and travel documentation
  • Experience using Tourplan or a similar reservations system
  • Excellent organisational skills with strong attention to detail
  • Outstanding communication and client service skills
  • Able to manage multiple bookings and deadlines in a fast-paced environment
Key Responsibilities
  • Manage the full reservations process from quotation through to final travel documentation
  • Create personalised luxury safari itineraries tailored to client requirements
  • Process bookings accurately and liaise with suppliers to secure confirmations
  • Follow up on provisional bookings and ensure deadlines are met
  • Coordinate special guest requests and ensure seamless travel arrangements
  • Monitor deposits and payments while assisting with invoice queries where required
  • Maintain accurate booking records and documentation
  • Provide exceptional client support before and during travel
  • Attend supplier training and stay up to date with destination knowledge
  • Assist with general operational duties and elevate issues where necessary
What's on Offer
  • Competitive salary, negotiable based on experience
  • Opportunity to work with a respected luxury safari operator
  • Supportive, collaborative team environment
  • Career growth within the luxury travel industry

If you have a passion for African travel and the expertise to create exceptional safari experiences, we'd love to hear from you.

Thank you for your valued application.

Position Requirements
10+ Years work experience
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