Service Centre Administrator

Position Overview Pepkor Lifestyle is hiring a Retail Media Client Partner to drive commercial revenue generation, execute high-impact vendor media strategies, and build long-term brand partner relationships. This role leads campaign planning, oversees campaign coordinators, and collaborates with internal merchandising teams to deliver strong return on ad spend (ROAS). Key Responsibilities

• Commercial Sales & Revenue Generation:
  Proactively hunt new ad revenue from brand suppliers, vendors, and agencies. Monetize digital, on-site, and in-store retail spaces to achieve sales targets.
• Vendor Campaign & Media Planning:
  Conduct market research, build comprehensive campaign briefs, and run strategic planning sessions with vendors to achieve clear KPIs.
• Joint Business Planning (JBP):
  Drive JBP sessions with premium partners to secure upfront media investments and design multi-channel strategies aligned with consumer insights.
• Quality Assurance & Team Oversight:
  Lead Retail Media Coordinators to ensure 100% on-time, zero-error execution across all digital and in-store environments. Serve as the primary escalation point for coordination delays.
• Merchandise Cross
  - Collaboration:
  
  Partner with internal merchandise and buying managers to align ad campaigns with stock volume and unlock supplier funding streams.
• Budget Optimization & Financial Management:
  Secure PO authorizations, track channel expenditures, optimize budget allocations, and manage financial performance.
• Relationship Management:
  Maintain strong vendor retention rates through post-campaign ROI reviews, detailed wrap-up decks, and SLA compliance.

• Education:
  
  Degree in Marketing or a related field.
• Experience:
  
  2–3 years of experience in campaign planning, media sales, or a similar role.
• Core
  
  Skills:
• Strong numeracy for budget management, financial reporting, and ROI analytics.
• High proficiency in MS Office, digital media platforms, and internal tracking systems (e.g., Click Up).
• Direct experience in campaign tracking, market research, and multi-channel campaign execution.
• Excellent verbal and written communication, stakeholder management, and negotiation abilities.
• Knowledge:
  Understanding of Pepkor Lifestyle Retail policies, digital media platforms, vendor strategies, and consumer basket insights.

• Deciding and initiating action
• Leading and supervising
• Persuading and influencing
• Planning, organizing, and delivering customer-centric results
• Adapting to change and navigating pressure