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QA Analyst, Financial Services Compliance & Redress

Job in Durban, 4056, South Africa
Listing for: CXP are now part of the Huntswood Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Finance & Banking
  • Quality Assurance - QA/QC
Job Description & How to Apply Below
A financial services provider in Durban is seeking a Quality Assurance Analyst to support the Motor Finance Redress Scheme. Responsibilities include conducting quality reviews of telephony and correspondence, ensuring compliance with FCA standards, and providing feedback to operational teams. Candidates should have prior QA experience in a regulated environment and strong analytical skills. This role demands high attention to detail and adherence to compliance requirements, enhancing the overall service quality offered to clients.
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