IT Technician

Join to apply for the IT Technician role at JAM Clothing SA
.

We are seeking an experienced IT Technician to provide hardware and software maintenance, training and consultation, and recommendations for future planning and development of resources.

• Provide front-line support for technical issues involving computer systems, software applications, networks, and hardware.
• Diagnose and resolve technical issues on-site and remotely, ensuring a high level of user satisfaction.
• Troubleshoot hardware, software and network operating systems.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Conduct regular audits of IT equipment to ensure assets are well documented, updated, and in working order.
• Assist with maintaining compliance with relevant data security and protection policies.
• Execute regular system checks, updates, backups, backup‑checks and patches to ensure optimal performance and security.
• Utilize exceptional fault‑finding and problem‑solving skills to address technical challenges efficiently.
• Liaise with IT vendors, including hardware and software suppliers, to resolve technical issues.
• Assist with onboarding new employees by setting up accounts, workstations, and access to necessary systems.

• Matric/Grade 12.
• CompTIA A+ certification.
• Network+ certification.
• 5‑7 years of IT technical experience.
• Valid driver’s license.
• Dolfin POS experience.
• Good hardware and end‑user application skills.
• Willingness to travel and overnight across South Africa.
• Willingness to work outside of office hours.

Mid‑Senior level

Full‑time

Information Technology

Retail Apparel and Fashion

Location:

Durban, Kwa Zulu‑Natal, South Africa. Posted 1 day ago.