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Web Analyst

Job in Durban, 4056, South Africa
Listing for: Ignition Group
Full Time position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    Data Analyst, Digital Marketing
Job Description & How to Apply Below
  • Own the implementation, maintenance, and governance of web analytics tools across all digital platforms.
  • Monitor website and digital platform performance, including traffic, journeys, funnels, and conversion metrics.
  • Provide regular and ad hoc performance reports with clear business insights.
  • Track and analyse digital KPIs including sessions, users, engagement rate, bounce rate, conversions, and digital revenue.

    User Behaviour & Journey Analysis

    • Analyse user journeys to identify drop-off points, friction areas, and optimisation opportunities.
    • Perform cohort, segmentation, and path analysis to understand customer behaviour.
    • Support UX and product teams with behavioural insights to improve usability and experience.

      Data-Driven Optimisation

    • Support A/B and multivariate testing initiatives to improve conversion and engagement.
    • Measure the impact of marketing campaigns, content, and product changes.
    • Provide recommendations to improve acquisition funnels, onboarding, and conversion performance.

      Tagging, Tracking & Data Integrity

    • Work closely with technology teams to define and manage tagging frameworks.
    • Ensure data accuracy, consistency, and compliance across all tracking solutions.
    • Perform routine data audits and quality checks.

      Stakeholder Reporting & Enablement

      • Translate complex data into clear, actionable insights for non-technical stakeholders.
      • Present insights and performance trends to marketing, product, and leadership teams.
      • Act as a trusted digital measurement advisor to the business.
      • Relationship management with enterprise providers.
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