IT Business Analyst

Job Description

Are you passionate about leveraging technology to drive business excellence? Do you thrive in a dynamic, innovation-driven environment? We invite you to join our team as an IT Business Analyst, where you will play a critical role in enhancing operational efficiency and business performance. You will analyze requirements, document processes, and implement cutting-edge solutions to optimize systems and meet the evolving needs of our business.

• Analyze and evaluate business processes to identify opportunities for improvement and develop effective solutions.
• Lead continuous reviews and optimization of business processes.
• Stay current with the latest IT and process advancements to automate and modernize systems.
• Facilitate meetings and presentations to communicate ideas, findings, and recommendations.
• Conduct detailed requirements analysis and document functional business requirements clearly and accurately.
• Collaborate closely with clients, technical teams, and management to ensure solutions meet business needs.
• Gather critical information from stakeholders and produce comprehensive reports.
• Manage user acceptance testing to validate solutions before implementation.
• Oversee project management activities including planning, monitoring performance, change management, and support handovers.
• Present findings and recommendations to senior leadership and manage stakeholder engagement effectively.
• Exhibit strong questioning skills to accurately gather and interpret business requirements.

• Diploma or Degree in IT, Business Analysis, or related field (preferred).
• 2 to 3 years of relevant experience in IT or Business Analysis.
• Strong analytical skills with proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to perform well under pressure and adapt quickly to changing environments.
• Proficient in data analysis and knowledgeable about business functional areas.
• Willingness to travel to various sites as required.
• Strong planning, organizational, and time management capabilities.
• Previous experience in IT or Business Analysis roles is advantageous.
• Valid driver’s license.