IT Manager - KZN

Qualifications

• Diploma or Degree in Information Communication Technology (NQF level
  7)
• Master’s degree in Information Communication Technology (NQF level
  9) will be an added advantage
• 8–10 years of ICT experience with at least 5–7 years at a middle management level
• Certified

• Sound knowledge and understanding of COBIT and ITIL
• Knowledge of LRA
• Familiarity with King IV reporting
• Knowledge of relevant policies and legislations
• Knowledge of performance management
• Ability to promote strategic planning and innovative leadership
• Understanding of financial management
• Operational planning
• Human resources management
• Risk management
• Analytical skills
• Communication skills
• Interpersonal skills
• Reporting writing skills
• Management skills
• Ability to communicate technical concepts to non‑technical stakeholders
• People management skills
• Attention to detail
• Integrity
• Assertiveness
• Professionalism
• Understanding of system architecture, software development, infrastructure, and cybersecurity
• Strong business understanding with the ability to align technology with business needs

• Provide strategic leadership and direction to the organization’s information and communication technology (ICT) portfolio
• Accountable for development, implementation, and monitoring of the ICT strategy, ensuring alignment with organizational objectives and long‑term sustainability
• Provide oversight of ICT operations, infrastructure, systems development, and cybersecurity, ensuring the digital environment is secure, reliable and efficient
• Responsible for ICT policy formulation, disaster recovery planning, risk management, and compliance with all relevant legislation, including the Protection of Personal Information (POPI) Act
• Manage stakeholder relationships
• Oversee technological infrastructure (network and computer systems) to ensure optimal performance
• Monitor changes or advancements in technology to discover ways the company can gain a competitive advantage
• Ensure that ICT initiatives directly support and enable organizational priorities
• Analyse costs and the value of IT to advise the exco, board committees and management and suggest actions

• Managing delivery of ICT services, infrastructure and systems to support core operations
• Ensuring availability, security and performance of all digital platforms, networks and enterprise systems
• Overseeing implementation and monitoring of ICT policies, procedures and operational standards
• Leading the ICT operations team, fostering a culture of accountability, innovation and service excellence
• Monitoring and reporting on key operational metrics and service level agreements
• Supporting business continuity planning and disaster recovery readiness across all platforms