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Tier 1 Tech Support Specialist — Problem Solver
Job in
Durban, 3611, South Africa
Listed on 2026-09-07
Listing for:
The Faculty
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
The Faculty is seeking a dedicated Tier 1 Customer Support Representative in Durban, South Africa. You will be the first point of contact, resolving technical and non-technical issues while delivering a professional support experience.
You will troubleshoot hardware, software, and OS issues, assist with orders and returns, and document interactions. Strong English communication and the ability to explain tech to non-technical customers are essential.
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