DC Industrial Systems Engineer

, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer System to join our Supply Chain Team in KZN DC .

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the WMS and Systems Manager

• Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
• Interface between DC Operations and WMS Vendor (Oracle for issue logging and resolution. Reporting on and analysis of issue trends with WMS Vendor)
• Performing routine audits of systems and operational processes
• Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords.
• Answering technical queries and assisting users.
• Troubleshooting and recording of reported system problems.
• Responsible to align full operational flow across all departments with system processes
• Liaison with IT & ensuring that the network infrastructure is up and running.
• Assist En-log team to apply all system upgrades & system errors
• Quality Control (QC) support for Integration of Dimensions operational assistance
• Assisting in trouble shooting WCS & escalating to stakeholders
• Liaise with operational systems and service providers with management
• Ensure Quality Assurance (QA) on testing and validation,
• Responsible for all technical WMS understanding & internal DC processes
• Responsible for maintenance of technical training schedules in support of operational SOP’s
• Responsible for onsite WMS queries and technical support
• Assisting in arranging data in an understandable manner to assist operations with dashboards
• Assist operations with good system practice & change management.
• Analyzing system logs, identifying and reporting of potential issues with all operational systems.
• Development of reporting and dashboards from WMS reporting database for OPS management teams
• Responsible for testing and roll-out of proposed new functionalities and bi-annual upgrades of Oracle.

• Minimum 3 years relevant experience within DC operations
• Previous experience with WMS systems such as Logfire(Oracle), Manhattan, Red Prairie, SAP, Highjump or similar -