SATIC: ERP Functional Support Consultant

South African Technology & Innovation Centre (
SATIC
) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

You will become part of a dynamic and diverse team that blends human ingenuity, deep expertise, and cutting-edge technology. At SATIC, our inclusive workforce brings together forward-thinking perspectives and advanced tools to go beyond conventional solutions. Together, we are redefining service delivery by integrating the right mix of skills, capabilities, and technologies anchored in quality and innovation.

PwC has recently launched the South African Technology & Innovation Centre (SATIC), designed to innovate, build, and deploy solutions for our global clients across a range of technology and transformational needs. A Workday Finance Consultant at PwC SATIC will lead and support the Workday Finance team, bringing a strong finance background and deep expertise in ERP business processes. With proven experience in ERP implementations, this leader will oversee the, deployment of Workday Finance solutions

The Workday Finance Support Consultant is responsible for providing day-to-day functional support for the Workday Financial Management application. The role focuses on maintaining system stability, resolving incidents, troubleshooting user issues, supporting business processes, performing system administration, and ensuring optimal system performance. The Workday Finance Support Consultant works closely with end users, business stakeholders and project implementation team to investigate issues, provide solutions, support Workday releases, and recommend continuous improvements to finance processes.

• Bachelor’s degree in Information Technology, Business Administration, or related field (advantageous).

2–4 years’ experience supporting Workday Financial Management or similar ERP Accounting software in a BAU/support environment.

Experience supporting one or more Workday Finance functional areas such as:

• Accounts Payable
• Accounts Receivable
• Banking & Settlement
• Fixed Assets
• Expenses
• Procurement
• Revenue Management
• Experience investigating and resolving production issues.
• Experience with Workday security, business processes and reporting.
• Experience supporting Workday bi-annual releases and regression testing.
• Experience working with business users and finance stakeholders.

• Provide functional support for Workday Financial Management.
• Investigate, troubleshoot, and resolve production incidents and user queries.
• Analyse system issues and identify root causes.
• Maintain Workday configurations where appropriate.
• Support finance users with system navigation and business processes.
• Monitor and resolve integration failures where required.
• Perform data corrections using appropriate Workday functionality.
• Support Workday feature releases by assessing impacts, testing new functionality, and coordinating deployment.
• Execute system testing, including regression and user acceptance testing (UAT).
• Create and maintain support documentation, knowledge articles and standard operating procedures.
• Develop and maintain Workday reports and dashboards.
• Collaborate with technical teams, vendors, and business stakeholders to resolve complex issues.
• Recommend process improvements and system enhancements.
• Ensure compliance with governance, audit and security requirements.
• Participate in on-call support or production support activities where applicable

• Strong understanding of finance and accounting…