Tech Officer: Jnr System Engineer; KZN

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Under general supervision, responsible for installation and operational support of VMWare & Microsoft based infrastructure and related back-end systems

• Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
• Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
• Assist with project delivery.
• Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
• the requirements of being part of a 24x7 on-call operation
• Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these
• VMWare based infrastructure support
• Documentation/Technical Authoring
• Hardware/Software Installation
• Systems Testing and Quality Assurance
• Patching, software updates and deployment of business applications

Communication

ICT Knowledge

Infrastructure Management

Teamwork

Troubleshooting

Analysing

Applying expertise & Technology

Culture Match

Deciding & Initiating Action

Job Match

Working with people

NQF 4:
Grade 12 National Diploma

2 years’ experience in particular field of speciality within a large and highly complex organisation (cloud and platform support)

VEEAM

VMWare

Microsoft Certifications

Span of Control

0

Level of Engagement

Operational/Technical

Valid Drivers license

Ability to work extended /long hours as and when required