VoIP Systems Administrator

Our client is looking for a skilled VoIP Systems Administrator to manage and optimize their voice communication systems in Durban . This role is crucial for ensuring reliable and efficient internal and external communication channels, supporting business operations across the organization. You will be responsible for the day-to-day administration, maintenance, and troubleshooting of our VoIP infrastructure, working closely with IT and support teams.

This is an excellent opportunity for an experienced professional to make a significant impact within the Kwa Zulu-Natal region, contributing to a company that prides itself on robust technological infrastructure and operational efficiency within the telecoms sector.

Administer, monitor, and maintain the company's VoIP platform, ensuring high availability and performance. Configure and manage user accounts, call routing, voicemail, and other VoIP services. Troubleshoot and resolve issues related to voice quality, call setup, and endpoint connectivity. Implement security measures to protect the VoIP system from unauthorized access and threats. Plan and execute upgrades and system enhancements for the VoIP infrastructure.

Develop and maintain comprehensive documentation for VoIP systems and procedures.

Proven experience as a VoIP Systems Administrator or in a similar role managing UC platforms. In-depth knowledge of VoIP protocols (SIP, H.323), codecs, and networking principles. Experience with specific VoIP platforms such as Cisco Call Manager, Asterisk, or similar enterprise solutions. Familiarity with network infrastructure, including firewalls, routers, and switches relevant to VoIP deployment. Strong diagnostic and problem-solving skills, with the ability to work under pressure.

Excellent communication and interpersonal skills, essential for effective team collaboration.

Competitive annual salary and performance-based bonuses. Comprehensive health insurance and retirement plan. On-site parking and access to company facilities. Opportunities for advanced training and certification in VoIP technologies. A stable and supportive work environment in Durban .