IT Executive: Operations,Governance and Security - Rainbow Chicken

Rainbow Chicken is seeking a dynamic IT Executive:
Operations, Governance and Security to lead the security program while strengthening governance and driving operational excellence across the value chain. We are looking for an innovative hands-on leader to drive the delivery of secure, reliable and fit-for-purpose technology services and solutions, while continuously evaluating emerging technologies to unlock innovation and improve efficiency.

IT Executive:
Operations, Governance and Security holds overall accountability for the reliable operation, effective governance, resilience and security of the organisation's information technology environment, ensuring technology services are available, controlled, compliant, secure and aligned with business requirements. The role is designed to build strong partnerships with business leaders and IT Partners, translating business priorities into secure, resilient and well-governed technology services, ensuring IT initiatives deliver measurable value and make a positive impact.

• Risk judgement, with ability to understand and communicate technology risk in business terms
• Governance mindset, balancing enablement with appropriate control
• Resilience, leading effectively during major outages, incidents and crisis
• Information and cyber security leadership, with the ability to prioritise controls based on business risk
• Vendor and contract management
• Analytical and problem-solving capability
• Budgeting and cost management
• Understanding of operational technology (OT) and plant systems in a manufacturing environment

• A 3-year degree in Information Technology or Business Management will be required
• A minimum of 10 years leadership experience in technology, governance and IT security with at least 5 years' experience in a senior management capacity
• Demonstrated understanding and practical application of IT Service Management frameworks e.g. ITIL
• Sound practical experience in implementing risk and governance frameworks such as COBIT, ISO 27001 and NIST
• Demonstrated understanding and practical application of cybersecurity frameworks e.g. NIST Cybersecurity Framework (CSF)
• Track record in leading a technology team and outsourced delivery partners
• Working knowledge of cloud (IaaS / SaaS) operating models and cloud security
• Professional certification in information security, IT governance or risk (e.g. CISSP, CISM, CISA, CRISC, CGEIT) will be advantageous
• Experience in a manufacturing, FMCG or food production environment, including OT environments, will be advantageous

• Collaborative, business-focused mindset with business centric thinking
• Talent development and team leadership (coaching and mentoring)
• Able to challenge constructively and deliver to high standard of quality
• High accountability and delivery discipline
• Stakeholder influence and credibility

• Accountable for the availability, reliability and performance of the organisation's IT environment
• Establish and execute the organisation's business-wide infrastructure, cloud and IT operations strategy in alignment with enterprise architecture
• Lead IT service management, including incident, problem, change and service request management
• Ensure the operational run and support of business applications, infrastructure, network, cloud services and end user services
• Establish and monitor IT service levels, KPIs and operational performance
• Formulate and drive appropriate service improvement plans where deviations from agreed service levels, KPIs and performance criteria are noted
• Ensure effective proactive monitoring, event management and operational reporting
• Active management of major incidents and executive-level escalation for critical technology outages
• Ensure root cause analysis is completed with service improvement opportunities identified and implemented
• Drive continual improvement and automation of IT operations
• Establish IT disaster recovery, resilience and business continuity capabilities aligned to business criticality, ensuring that plans are appropriately tested
• Provide assurance to executive leadership on continuity readiness and risk exposure

• Establish and maintain the organisation's IT governance framework
• Define IT policies, standards, procedures and control frameworks
• Be accountable for IT risk management and technology-related regulatory compliance, ensuring appropriate risk mitigation actions are implemented and…