Quality Measurement Officer

Job Summary:

To enhance organisational effectiveness through quality auditing and communicating results as well as analysing and enhancing processes and supporting the various QMS projects.

• Liaise with Merchandisers/Field Marketers countrywide in order to obtain quality audit information
• Conduct audits with regards to compliance with respective to Quality Management Systems
• Ensure accuracy of auditing data
• Report on compliance and providing feedback and possible solutions to management
• Perform ad hoc projects as a result of needs identified through quality audits
• Identify improvements and more details to audit based on current audits

• Maintain, implement and monitor effective and efficient measurement processes according to the business quality standards
• Analyse identified processes and investigate possible improvements (within defined parameters)

• Support the function of ensuring that all stakeholders understand the purpose and the results of each project
• Communicate improvement implementation steps to relevant stakeholders
• Receive and respond to emails
• Take co-responsibility for ensuring all stakeholders understand the purpose and the results of quality audits and projects
• Regularly meet with manager regarding work schedules