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Group QA Manager - Continuous Improvement Leader

Job in Durban, 4056, South Africa
Listing for: WNS Global Services
Full Time position
Listed on 2026-02-28
Job specializations:
  • Quality Assurance - QA/QC
  • Management
Job Description & How to Apply Below
A leading business process management firm in Durban seeks an experienced QA Manager to oversee the Quality Team and drive continuous improvement initiatives. Responsibilities include conducting root cause analysis, facilitating performance discussions with clients, and mentoring team members. The ideal candidate will have 3-4 years of QA management experience and a solid understanding of quality methodologies such as Lean Six Sigma and Kaizen, ensuring alignment of quality measures with program outputs.
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