Senior Systems QA Engineer; FTC

An Amazing Career Opportunity for a Senior Systems QA Engineer !! 12-month Fixed Term Contract

Location : Durban, South Africa

Job  : 48932

As a Senior Systems QA Engineer within HID’s Physical Access Control Solutions (PACS) business area, you will play a key role in validating the integration and performance of end-to-end physical access systems. These systems span authentication credentials and services (including mobile), authentication devices, access control hardware, and system management platforms.

Do you enjoy working at the intersection of hardware, software, App, and real-world user experience? Are you passionate about uncovering how complex systems behave in the hands of actual users—not just in theory, but through hands‑on validation and data‑driven insight?

If so, we want to hear from you!

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here:  and

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting‑edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high‑quality solutions.

• Integrate all aspects of HID’s PACS portfolio and report on overall system performance, stability, and user experience.
• Maintain and evolve the Systems/Solution lab to support 24/7 operation, including integration of new products and upgrades into the solution test bench.
• Operate within a lab‑first Systems QA team, supporting hands‑on UX validation, shared test environments, and automation setups.
• Research, plan, and execute system‑level test plans and test runs to validate performance and key non‑functional requirements.
• Design and implement test solutions with an understanding of how individual components integrate into the full system.
• Define test entry criteria and identify real‑world use cases for effective UX validation.
• Actively consider overall system behavior and user experience during test planning.
• Collaborate with stakeholders to define objectives and develop viable validation strategies.
• Review program plans, product specifications, defect reports, and requirements to continuously improve the system test environment.
• Run baseline exercises to collect performance and reliability data.
• Analyze customer issues and support defect triage activities.
• Analyze test data to verify that solutions meet functional and performance requirements and produce clear test reports for stakeholders.
• Ensure availability of test samples and equipment to support execution of planned test activities.
• Apply a range of testing techniques to identify patterns, trends, and areas for improvement.
• Investigate gaps in current test processes and contribute to improvements.
• Support test‑driven development (TDD) practices and validate test plans with stakeholders.
• Promote a shift‑left approach by identifying UX and system issues early in the development lifecycle.
• Contribute to system‑level, interoperability, stress, and reliability testing activities.
• Perform both manual and automated testing, including development of automation tools and Hardware‑in‑the‑Loop (HiL) setups.
• Participate in regular program updates, reporting on test planning, scope, and status.
• Partner with cross‑functional teams to resolve issues and clarify requirements.
• Support PACS development roadmap initiatives and associated value streams.
• Participate in Agile/SAFe ceremonies and contribute to planning, execution, and reporting activities across value streams.
• Work primarily in a hands‑on lab and office environment, supporting system integration, testing, and validation activities.
• Occasional travel and fieldwork, including potential international travel.

• Bachelor’s degree in computer science, Electronic Engineering, Computer Engineering, or an equivalent…