Retail Floor Leader

Retail Floor Leader
Floor Leader Drive excellence on the floor at Gateway
Gateway, Durban | R8000 to R9000

About Our Client
Our client is a global specialist in creative play, known for fostering innovation and learning through building. The retail division focuses on creating a high-energy environment where product knowledge and brand passion come together.

The Role:

Floor Leader
The Floor Leader acts as a primary point of contact on the retail floor, ensuring that both the team and the customers have everything they need. The focus area is maintaining a high-quality shopping environment and supporting daily sales activities.

Key Responsibilities

• Guide floor staff in delivering exceptional brand experiences

• Oversee the presentation and cleanliness of the retail space

• Assist in training and supporting new team members on the floor

• Handle customer interactions with a professional and helpful approach

• Support inventory control and stock organization on the sales floor

About You

• Relevant experience leading teams within a retail setting

• Strong ability to remain organized under pressure

• Positive and proactive mindset focused on team success

• Adaptable to the needs of a dynamic retail floor

• Willing and able to work retail hours