Senior Solutions Consultant (Coastal – KZN, PE, CPT

Durban, South Africa | Posted on 07/29/2026

The Senior Solutions Consultant is responsible for driving the growth, positioning, and success of Sumo Tech's product and solution portfolio within the coastal region. The role combines solution consulting, business development, vendor relationship management, and product lifecycle management to ensure customers receive the best technology solutions aligned to their business objectives.

The successful candidate will identify market opportunities,develop sales strategies, engage with customers, manage vendor relationships,and work closely with technical and sales teams to deliver exceptional customer experiences.

Key Responsibilities

• Solution Consulting: Engage with customers to understand their business requirements, recommend appropriate technology solutions, develop proposals and business cases, and support customers throughout the salesand procurement process.
• Business Development: Identify new business opportunities, build and maintain strategic client relationships, conduct solution presentations and workshops, and contribute to achieving sales and revenue targets.
• Product& Portfolio Management: Maintain expert knowledge of Sumo Tech'sproducts and services, monitor market trends and customer needs, and contribute to product positioning, go-to-market strategies, and portfolio growth.
• Vendor& Partner Management: Develop and maintain relationships with OEMsand technology partners, coordinate pricing and special bids, and collaborate on customer opportunities and joint initiatives.
• Project
  
  Collaboration:
  
  Work closely with delivery teams to ensure seamless project handovers, support successful solution implementations, and contribute to customer satisfaction throughout the project lifecycle.
• Customer Relationship Management: Build long-term customer relationships,identify opportunities for upselling and cross-selling, resolve customer issues, and maintain accurate customer information within the CRM system.
• Reporting & Pipeline Management: Maintain sales forecasts, pipeline visibility,CRM records, and activity reports while monitoring business performance and identifying opportunities for continuous improvement.

Education

• Diplomaor Bachelor's Degree in Information Technology, Business, Marketing or Sales.

Experience

• Minimum5 years of experience in product management, business development, or IT solution sales.
• Experience within the ICT industry is essential.
• Experience working with enterprise technology vendors is advantageous.

Technical Knowledge

Experience with one or more of the following technologies is advantageous:

• Microsoft Solutions
• Microsoft
  365
• Cybersecurity Solutions
• Cloud Services
• Networking Infrastructure
• Telecommunications& VoIP
• Business Applications
• CRMSolutions
• HRSystems
• Enterprise Software
• ManagedIT Services
• Time management and organizational skills
• Strong business development and sales skills
• Excellent communication and presentation abilities
• Relationship management
• Negotiation and influencing skills
• Strategic thinking
• Analytical and problem-solving skills
• Project coordination
• Customer-focused mindset
• Abilityto work independently and within a team

Additional Requirements

• Valid South African driver's licence.
• Valid South African passport or eligibility to obtain one.