Account Manager - Sales

About the Role

Our client is seeking a dedicated and customer-focused Account Manager to oversee and grow their existing client portfolio in Durban . This role is essential for nurturing client relationships, ensuring high levels of satisfaction, and identifying opportunities for upselling and cross-selling within the Kwa Zulu-Natal region. You will be the primary point of contact for your assigned accounts, working closely with internal teams to deliver exceptional service and drive repeat business.

This position is perfect for a sales professional who excels at building rapport and understanding client needs within a B2B context.

• Manage a portfolio of assigned client accounts, ensuring their ongoing satisfaction and retention.
• Develop and execute account plans to identify and pursue growth opportunities.
• Conduct regular business reviews with clients to assess their needs and present relevant solutions.
• Act as the liaison between clients and internal departments, coordinating service delivery and resolving issues.
• Negotiate contract renewals and identify opportunities for expansion within existing accounts.
• Track account performance metrics and report on progress to sales leadership.

• Minimum of 4 years of experience in account management or a client-facing sales role.
• Proven ability to build and maintain strong relationships with key stakeholders.
• Excellent communication, presentation, and negotiation skills .
• Experience in the Durban market or with similar B2B sales environments.
• Proficiency with CRM software and sales reporting tools.
• A proactive approach to problem-solving and client service.

• Competitive salary with attractive commission and bonus potential based on account growth.
• Opportunities for professional development and sales training.
• Comprehensive medical aid package.
• A supportive team environment with strong leadership.
• Potential for future advancement into senior sales or management roles.