Dispatch Supervisor

Dispatch Supervisor

Join a dynamic logistics organization in Durban that is seeking a dedicated Dispatch Supervisor to lead and optimise their long-haul dispatch operations. This role is pivotal in ensuring timely deliveries, system accuracy, and safety compliance within a fast-paced environment committed to operational excellence.

• Oversee daily long-haul dispatch activities from planning to execution
• Ensure loads are accurately picked, checked, and loaded according to dispatch plans
• Maintain alignment between physical stock, documentation, and system transactions
• Monitor dispatch performance to meet scheduled timelines
• Coordinate with transporters and 3PL providers to secure vehicles and confirm schedules
• Maximise vehicle utilisation and ensure compliance with legal load limits
• Adjust dispatch plans proactively based on operational constraints or delays
• Communicate continuously with drivers during transit
• Manage all inter-warehouse transfers (SCTs) in Syspro, ensuring accuracy and compliance
• Reconcile system stock versus physical stock before releasing loads
• Investigate and resolve discrepancies, duplicate transfers, and unprocessed SCTs
• Ensure hazardous loads are dispatched with valid TREM cards and verify product or SDS details
• Maintain TREM card register, including version control and expiry tracking
• Conduct pre-dispatch compliance checks to mitigate legal or safety risks
• Supervise and develop dispatch storemen, checkers, and support staff
• Collaborate with warehouse, sales, transport, and other relevant departments
• Monitor key reports such as open orders, planned vs actual deliveries, and dispatch accuracy
• Track KPIs including on-time delivery, load accuracy, and dispatch productivity
• Enforce health and safety standards, conduct safety briefings, and promote hazard awareness
• Identify and implement process improvements to reduce costs and enhance service levels
• Support automation and system enhancement initiatives

• Matric / Grade 12.
• Minimum 3–5 years warehouse experience.
• Minimum 2–3 years in a supervisory role.
• Experience in dispatch, logistics, or transport coordination.
• Proficient in MS Office suite.
• Syspro (or similar ERP) experience essential.
• Knowledge of hazardous goods handling (advantageous).
• Valid driver’s license (Code 08).
• Must have a valid Forklift license.

• Provident Fund Contribution

Are you ready to lead a vital aspect of our client’s logistics operations and make a tangible impact? Apply now to be part of a forward-thinking team committed to excellence in supply chain management.