Outbound Transport Manager Job Durban area,South Africa,Transportation

Purpose of the Job

To take full responsibility for all outbound warehousing, logistical, and related operational functions at the Cape Town branch. This includes, but is not limited to, managing and optimising the warehousing function, picking, packing, dispatching, stock control, systems, distribution, reporting, and staff management to ensure compliance and customer satisfaction at all times.

Key Performance Indicators (KPIs)

Deliveries on time in full (OTIF) sustained at >95%
Stock write-offs
Ongoing reduction of customer complaints

Key Responsibilities

Generate daily OTIF reports based on the previous day's picking slips
Review the automated back order list to ensure stock arrivals are dispatched and due dates are met
Allocate vehicles daily based on delivery areas, weights, and number of pallets per order
Calculate customer/trip gross profit and cost per kilogramme to ensure customers remain profitable
Constantly monitor delivery routes to maximise truck space, reduce costs, and eliminate overtime
Obtain courier quotes for outlying orders and determine the most cost-effective delivery method
When using couriers, ensure customers and the credit controller receive scanned copies of invoices and waybills
Review daily vehicle check sheets to record mileage and identify vehicle or tyre issues
Monitor daily mileage per vehicle to stay within mileage bands and minimise hire costs
Ensure vehicles are serviced at appropriate intervals
Check the tracker application to verify correct overtime capture and payment
Monitor trackers to ensure drivers operate safely, avoid unnecessary stops, and minimise time spent at customers
Complete daily vehicle loading sheets
Prepare trip sheets per vehicle
Capture Inter-Warehouse Requisition transfers when stock is moved to other branches
Process orders and ensure customer deliveries are fulfilled
Reconcile fuel and courier accounts
Assist with machinery quotes, invoices, and delivery planning
Receive customers' cash payments and verify before handing over to accounts
Ensure drivers undertaking overnight trips have appropriate accommodation and allowances for meals

Required

Minimum Education & Work Experience

Minimum of 5 years solid outbound (despatch) or logistics experience within a manufacturing environment
Degree or diploma in Operations, Logistics, or Supply Chain Management is essential
Reliable own transport and a valid driving licence
Detail-oriented with excellent planning skills
Knowledge of stock control, processing, and the ability to report on variances
Task-focused with a strong work ethic
Minimum of 3 years' experience in staff management