Administrative Clerk - Nursing and Patient Care

Administrative Clerk – Nursing and Patient Care

Location:

Durham, NC
Salary: $60,000 – $70,000/year (2 weeks ago)

Perform varied clerical duties in support of general and special office activities to relieve supervisor of clerical and routine responsibilities and to maintain an efficient and effective operation.

• Answer telephone; greet callers and assist them with general problems or complaints; answer questions concerning department policies and procedures; act as office receptionist.
• Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments within prescribed schedule.
• File and retrieve records in accordance with established procedures and filing systems; research lost or missing records; verify information against existing records; post information to records or ledgers.
• Match records against source documents to verify accuracy and compliance with rules; resolve discrepancies by contacting appropriate office to obtain information and correct errors.
• Review, verify and evaluate various records and reports; identify and resolve discrepancies; maintain accounting and budgetary records; review and reconcile transactions and initiate accounting documents.
• Order and issue supplies as appropriate.
• Screen, sort and distribute incoming and outgoing mail and documents; respond to or process mail or documents in accordance with departmental procedures.
• Perform routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries.
• Prepare and/or compose routine and general correspondence in accordance with established procedures.

• Customer service
• Calculator
• Reception
• Filing
• Telephone
• Protocol
• Office procedures
• Typing speed of 20–30 corrected words per minute
• Microsoft Windows and Office suite

• High school education or equivalent.
• At least three (3) months of clerical or general office support experience.
• Basic grammar and mathematical principles knowledge.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. We aspire to create a community built on collaboration, innovation, creativity and belonging where all voices are heard.