Office Assistant

Position: OFFICE ASSISTANT - 40007550

Department

Emergency Medical Services

Posting Dates

Date posted:
January 08, 2026
Closing date:
January 20, 2026

Hiring Range

$37,474 - $50,567

Position Number

Job Type

Full‑Time, 40 hrs/week, Non‑Exempt

Responsibilities

Provides specialized technical and administrative support to the Office of Emergency Services (OES). Oversees general office functions for the department. Demonstrates professional telephone etiquette when answering and directing calls from the main OES telephone line, ensuring callers are routed to the appropriate personnel, and welcomes all external and internal visitors. Receives and responds to citizen’s complaints and compliments. Assists with invoicing and resolves billing inquiries.

Requires strong computer skills in Microsoft Office Suite, particularly Excel and Microsoft Word.

Knowledge,

Skills and Abilities

• General knowledge of office or departmental procedures, methodologies and practices.
• Exhibits proficiency in spelling, punctuation, and specialized terminology; demonstrates the capability to proofread effectively.
• Has a solid understanding of office accounting and record keeping procedures, as well as mathematical principles and their application in the work environment.
• Ability to learn and apply a variety of guidelines applicable to the work process.
• Proficient in operating a variety of office equipment.
• Ability to work with people with courtesy and tact in performing public contact duties.
• Ability to record and compile information based on general guidelines.
• Ability to balance and reconcile figures.
• Ability to screen communications based on predetermined guidelines.
• Skilled at gathering and conveying information and instructions regarding the work process and procedures.
• Ability to learn to use specialized office equipment.
• May require ability to coordinate work of other support staff, student workers or volunteers.

Minimum Training and Experience Requirements

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least one year of office‑assistant/secretarial experience; or an equivalent combination of training and experience.

Preference

• Associate’s degree in Accounting, Business Administration, Human Resources or Finance preferred.
• Medical Terminology and Billing experience in a medical setting.
• Experience in working in a face‑paced environment.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

None.

Special Certifications and Licenses

None.

Americans with Disabilities Act Compliance

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Background Check Statement

This position may be subject to a background check, which could include, but is not limited to, criminal history (employment‑related and/or SBI fingerprint‑based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant

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