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Senior Site management Associate; Learning​/Training

Job in Durham, Durham County, North Carolina, 27717, USA
Listing for: Icon Clinical PLC
Apprenticeship/Internship position
Listed on 2026-10-19
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Position: Senior Site management Associate (Learning/Training)
Senior Site Management Associate (Learning Project)
At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

What You Will Do:

1. Project Coordination and Tracking Support Learning Strategy Project Leads in managing timelines, milestones, and deliverables across multiple concurrent global initiatives.

Maintain project plans, trackers, and status reports (for example, the IE Learning Framework tracker), and flag risks, dependencies, and delays.

Schedule and facilitate team check-ins, capture minutes, decisions, and actions, and follow up to close them.

Coordinate intake and prioritization of learning requests from IE leadership and business partners.
2. Global Training Program Support Coordinate logistics for IE training programs, including scheduling, invitations, registrations, attendance, and follow-up.

Support recruitment, onboarding, and scheduling of learning facilitators and certified coaches.

Track curriculum assets, versions, and ownership to support the team's role as global liaison for the IE curriculum.

Support field-based learning activities, such as CRL observations and feedback, with scheduling and documentation.
3. Meeting and Event Management Plan and manage logistics for team meetings and global face-to-face sessions, including agendas, travel, venues, budgets, materials, and post-meeting summaries.

Coordinate virtual sessions and recurring calls, including Teams set-up, recordings, and distribution of materials.

Prepare meeting materials, presentations, and summaries
4. Communications and Change Support Draft, format, and distribute team communications, newsletters, and announcements in partnership with OCM and communications colleagues.

Support change management activities for learning and technology rollouts, such as stakeholder lists, communication calendars, and readiness tracking.

Serve as a point of contact for routine questions from IE colleagues and direct them to the right Learning Strategy team member.
5. Content, Systems, and Knowledge Management Maintain team SharePoint sites, Teams channels, and shared folders, including streamlined file structure, naming conventions, permissions, and archiving.

Support the storage, sharing, and reuse of training resources in alignment with the IE L&D Strategy.

Assist with the LMS and other learning technology, including uploading materials and running reports.

Identify opportunities to standardize or automate repeatable administrative processes.
6. Vendor, Budget, and Compliance Administration Support vendor engagement, including purchase requests, purchase orders, invoice tracking, and coordination of deliverables.

Track team budget and forecast information and prepare basic financial reports.

Support adherence to policies, training compliance, and document management requirements.
7. Team Administrative Support Manage calendars, scheduling across global time zones, and meeting coordination for team members as needed.

Process expense reports and other administrative tasks.

Onboard new team members and contractors, including access, systems, and introductory materials as required.

Your Profile:

Bachelor's degree, or associate's degree with equivalent relevant experience.

Minimum 2 years of experience in project coordination or project management in clinical trials

Experience with Microsoft 365 tools (Teams, SharePoint, Outlook, Excel, PowerPoint).Up to 10% travel, primarily to support global team meetings.

Comfort learning new technologies, including…
Position Requirements
10+ Years work experience
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