Receptionist - Part Time

At Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC). Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug-free workplace.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or submit a COVID-19 Vaccination Declination, as a condition of employment.

Receives calls at establishment, determines nature of business, and directs callers to destination by performing the following duties:

• Performs all duties with courtesy using a high level of Customer Service.
• Answers all incoming calls and directs caller to appropriate destination.
• Accepts and logs all incoming packages and calls residents or staff involved to pick up packages
• Distributes business mail.
• Accept and log guest room reservations and maintain reservation confirmation forms.
• Schedule events for various meeting rooms.
• Report emergency beeper calls to security.
• Schedules resident pick-up from doctor’s appointments with security.
• Maintain inventory of supplies in copy room.
• Order office supplies.
• Collects and distributes mail and messages.
• Collects and distributes packages.
• Performs variety of clerical duties.
• Must interact courteously, tactfully, and politely with managers, co-workers, residents, vendors, or associates to preserve productivity and moral.

• You will be expected to greet all warmly, by name and with a smile.
• You will be expected to treat everyone with courteous respect.
• You will strive to anticipate our resident’s needs and act accordingly.
• You will listen and respond enthusiastically in a timely manner.
• You will hold yourself and others accountable.
• You will make our residents feel important.
• You will embrace and value everyone’s differences.
• You will ask “Is there anything else I can do for you?”
• You will maintain a high level of professionalism, both in conduct and appearance, at all times.
• You will pay attention to details.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• 128+ hours of annual Paid Time Off PLUS Holiday Pay and PTO Sellback/Cash-in
• Choices of affordable and comprehensive Health Insurance options for Employee, Child, Family and/or Spouse
• Prescription Drugs Plan
• Vision Plan
• 403b Plan (retirement plan with employer matching program)
• Group Term Life/AD&D
• Long Term Disability
• PTO and Holidays
• Flexible Spending Account
• Dependent Care Account
• Short-Term Disability Insurance, Cancer, Critical Illness and Whole Life Insurance
• Wellness Plan that is attached to the medical benefits
• Employee Assistance Program and Work-Life Services