REVENUE AGENT

Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more nc.gov .

Tax Administration

September 17, 2026

October 17, 2026

$51,726 - $65,500

Full-Time, 37.5 hrs/week, Non-Exempt

The purpose of this position is to review, research and enforce collections on delinquent real estate and business personal property tax accounts.

This class works under general supervision, independently developing work methods and sequences.

• Research, verify and manage delinquent account caseload. Generate pre-foreclosure notices to delinquent taxpayers. Prepare, verify, and maintain mortgage style foreclosure files. Verify and review documents such as complaints, judgments, and other motions.
• Research accounts and resolves issues relating to foreclosure proceedings for attorneys, paralegals, and lienholders. Determine the marketability of the real property before the account is turned over to the attorney.
• Generates and serve bank account attachments, sheriff levy executions, wage garnishments and special collections notices on taxpayers and businesses within assigned caseload.
• Performs account follow-up steps to include checking for full and partial payments, abatements, and status changes and additional required actions.
• Prepares tax foreclosure cases for County contract attorneys: provides information and guidance to attorneys during the tax foreclosure case and sale.
• Processes incoming bankruptcy paperwork. File claims with the bankruptcy court. Release enforcements actions daily and reply as necessary.
• Meets with taxpayers to set up structure payment agreements as requested and according to office policies. Determines the taxpayers’ payment amount on a monthly basis. Determines the date of the month to monitor taxpayers’ account.
• Enters collection notes/comments, social security numbers, employer’s names, bank account information, telephone numbers and other pertinent data into the system.
• Performs related work as assigned.

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

• Communication:
  Ability to explain complicated financial details clearly in writing and speaking, and to conduct structured interviews.
• Time Management:
  Ability to manage independent casework, prioritize heavy workloads, and meet strict deadlines.
• Attention to Detail:
  Capacity to meticulously verify numbers, calculations, and supporting tax documents for…