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Onsite Call Center Manager — Lead Ops & CX

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Piper Companies
Full Time position
Listed on 2026-10-12
Job specializations:
  • Business
    Event Management & Planning, Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below

Piper Companies is seeking a Call/Contact Center Manager to lead operations in a busy insurance and financial services setting. The role requires onsite presence in Durham, NC three days per week, with a hands-on leadership style to coach and optimize performance across functional teams.

The ideal candidate will have 3–5 years of managerial experience in a contact center, possess an active North Carolina Life Insurance License, and demonstrate strong communication, organization, and

The Onsite Call Center Manager — Lead Ops & CX role at Piper Companies is now open for applications in Durham, NC, United States.

We are seeking a motivated Onsite Call Center Manager — Lead Ops & CX to join Piper Companies in Durham, NC, United States.

Consider building your career as a Onsite Call Center Manager — Lead Ops & CX at Piper Companies.

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