Program Specialist; Durham

Description

LCCU is hiring!

The Program Specialist is responsible for supporting the implementation of Latino Community Development Center (LCDC)'s business plan and strategic initiatives, by providing program coordination, project support, reporting, and administrative assistance. This role helps coordinate initiatives, track progress and deliverables, maintain program documentation, and support effective communication across programs and projects.

The ideal candidate is highly organized, execution-oriented, and passionate about community development, with strong project and program management skills and the ability to collaborate across diverse stakeholders.

• Support the planning, coordination, and implementation of programs and initiatives aligned with LCDC's mission and strategic plan.
• Develop and maintain program plans, timelines, milestones, budgets, trackers, and reporting dashboards to support effective program execution.
• Build and maintain strong relationships with internal and external stakeholders, including individuals and organizations participating in LCDC programs and products.
• Monitor program performance by establishing and tracking key performance indicators (KPIs) and impact metrics.
• Prepare reports, presentations, and updates for executive leadership, the Board of Directors, funding organizations, and other stakeholders.
• Support the tracking and coordination of IRS, state, audit, and other applicable compliance requirements, as well as nonprofit governance and operational best practices.
• Identify program risks, resource constraints, and implementation challenges, developing mitigation plans as needed.
• Support continuous improvement efforts by implementing project management standards, documentation, and governance processes across the organization.
• Assist in evaluating new strategic opportunities, partnerships, and community initiatives consistent with LCDC's mission.
• Coordinate meetings, working groups, and stakeholder communications to ensure alignment and accountability across initiatives.
• Provide administrative and coordination support to the Project Management Office (PMO), including maintaining documentation, meeting coordination, reporting, and other project support activities as needed.
• Perform other duties as assigned in support of organizational objectives.

Curious about joining our LCCU team? Here’s what you’ll need to bring along:

• Bachelor's degree in Business Administration, Public Administration, Nonprofit Management, Project Management, Social Sciences, or a related field.
• Three (3) or more years of experience managing projects, programs, or community initiatives.
• Strong project management, organizational, and coordination skills.
• Experience managing multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build collaborative relationships across diverse stakeholder groups.
• Experience preparing reports, presentations, and executive-level communications.
• Proficiency with Microsoft Office Suite and project management software (e.g., Smartsheet, Asana, , Microsoft Project, or similar).
• Bilingual (English and Spanish) preferred.
• Experience working with nonprofit organizations, community development organizations, financial institutions, or mission-driven organizations preferred.
• PMP, CAPM, or other project management certifications are preferred but not required.
• Ability to thrive in a multicultural environment and learn from our differences.
• Willingness to occasionally work evenings or weekends depending on community events or program needs.
• Physical requirements:
  
  Must be able to sit for extended periods, use the computer and telephone to complete work, and occasionally move objects up to 30 pounds.

• Demonstrated subject matter expertise in consumer lending operations, certification standards, quality assurance, operational oversight, and regulatory compliance.
• Strong organizational skills with exceptional attention to detail, accuracy, accountability, and documentation integrity.
• Ability to lead quality assurance, certification governance, and audit-related initiatives.
• Excellent analytical, investigative, auditing, and problem-solving capabilities.
• Strong risk assessment and decision-making skills based on data, evidence, regulatory requirements, and operational standards.
• Ability to identify process gaps,…