Ops Senior Admin Assistant ON-SITE Sun-Thur

Join to apply for the Ops Senior Admin Assistant ON‑SITE Sun‑Thur 22:00 – 06:30 role at UPS

Operations Senior Administrative Assistant at Marken, UPS Healthcare Precision Logistics – part of one of the country’s largest Next Flight Out, ground expedite, and Service Parts Logistic providers.

Our 24×7 call center is hiring for service‑oriented individuals who are career‑minded and enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents.

3rd shift Sunday – Thursday 22:00 to 06:30. On‑Site – Marken Headquarters, 1009 Slater Rd, Durham, NC 27703.

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
• Using MNX’s proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high‑tech industries
• Communicate with customers and agents in a professional and courteous manner
• Meet required team metrics
• Stay current on all required training

• At least 1 year of customer service experience
• Time Management
• Must be at least 18 years old and have a high school diploma or GED
• Proficient in Microsoft Word, Excel, Outlook & data entry and type 30 WPM
• Knowledge of U.S. and world geography and time zones is preferred
• Call Center experience is preferred
• Outstanding communication, customer service, and organizational skills
• Ability to operate in a fast‑paced and demanding environment
• Flexible – with the ability to work additional hours as business requires

Starting Base Pay: $20.70 per hour.

Employee Type:
Permanent.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal‑opportunity employer. UPS does not discriminate on the basis of race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.