Member Support Specialist: Customer Advocate & Resolution

Job in Durham, Durham County, North Carolina, 27703, USA

Listing for: Excel Fitness

Full Time position
Listed on 2026-10-06

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support

Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR

Excel Fitness is looking for a Member Support Specialist in Durham, NC. In this full-time role, you will advocate for members and provide accurate information regarding products and policies. Responsibilities include handling inbound calls, answering membership inquiries, and ensuring customer satisfaction. Qualifications include a high school diploma, communication proficiency, and experience in customer service. The work is primarily in an office environment with some supervisory responsibilities in leadership's absence.
Consider building your career as a Member Support Specialist:
Customer Advocate & Resolution at Excel Fitness. We would love to welcome a new Member Support Specialist:
Customer Advocate & Resolution to our team in Durham, NC, United States. For the Member Support Specialist:
Customer Advocate & Resolution position at Excel Fitness, we are reviewing applications now. Step into the Member Support Specialist:
Customer Advocate & Resolution role at Excel Fitness in Durham, NC, United States and grow with us.

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